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SAML traces
Requests, responses, assertions, ACS, Audience, Recipient, Destination, NameID, and status codes.
SSO and access troubleshooting for IAM teams
Clear answers from messy access evidence.
AccessTrace AI helps IAM, security, and support teams analyze SAML, OIDC/JWT, browser HAR traces, metadata, certificates, Windows/AD clues, LDAP/Kerberos notes, and access-related evidence — then turns the results into practical findings, remediation steps, and ticket-ready language.
Secure evidence workflowOptional raw artifact storageEvidence-based findingsNo silent browser monitoring
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SAML login failure
ACS URL mismatch · Audience mismatch · Expired assertion
Likely root cause
SP and IdP configuration are out of sync
The AuthnRequest ACS URL is not present in metadata, and the assertion audience does not match the expected SP entityID.
Operational output
Generate report language that can be reviewed, copied, and pasted into vendor messages, internal tickets, and escalation notes.
What it analyzes
Purpose-built for access troubleshooting.
Start with one artifact or combine evidence from multiple places. AccessTrace keeps the saved analysis separate from the assistant that helps explain it.
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OIDC / JWT
Issuer, audience, expiry, token shape, algorithms, discovery documents, and JWKS clues.
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Browser HAR
Redirect chains, HTTP errors, SAML/OIDC artifacts, oversized headers, and failed callbacks.
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Metadata and certificates
Entity IDs, ACS endpoints, certificate expiration, rollover clues, and trust alignment issues.
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Windows / AD access
Use mixed evidence for Windows, AD, Kerberos, LDAP, claims, groups, and policy clues.
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Mixed evidence
Combine app errors, identity notes, traces, logs, and access context into one practical report.
Trust and safety
Designed for sensitive troubleshooting evidence.
AccessTrace uses explicit upload, clear redaction reminders, optional raw-artifact storage, email verification, usage limits, and report-only sharing workflows.
Users choose what to upload
Raw artifact storage is optional
Assistant cannot alter saved findings
Sample reports show expected output
Need help?
Contact AccessTrace support
For account help, billing questions, analysis concerns, or sensitive-data issues, contact support.